PRIVACY POLICY

Product Hound LLC PRIVACY POLICY
Effective Date: October 23, 2024
Last Updated: October 23, 2024

This Privacy Policy describes how Product Hound LLC (“Product Hound” “we” or “us”) collect and process personal information in relation to your use of our services, including the Product Hound website, www.producthound.net, (“Website”) and mobile application (“Mobile Application”). If you do not agree to this Privacy Policy, your choice is to not utilize our services or Website or provide personal information in connection with them. By utilizing our services and Website, you agree to this Privacy Policy and expressly consent to the processing of personal information according to this Privacy Policy.

1. Personal Information We Collect
A. Information We Collect Through Our Website

Information You Choose to Give Us
User registration information, including name, address, city, state, zip code, email address, and telephone number.
Information provided or accessed in connection with the services we provide, including online forms, account information, survey responses, support-related communications with us.
Information you choose to provide via forms or tools on the Website, including forms or chatbot assistant tools.
Information Automatically Collected by Our Website
Your device data and how you interact with our Website, including IP address, browser type, and unique device identifier.
Cookies and similar technology. Please review the cookie technology section below for more information.
Usage information, including the pages or content you view and searches on our Website.

B. Information We Collect Through Our Mobile Application

Information You Choose to Give Us
User registration information, including name, address, city, state, zip code, email address, and telephone number.
Pictures of your product labels that you upload to the mobile application.
Information provided or accessed in connection with the services we provide, including online forms, account information, survey responses, support-related communications with us.
Information Automatically Collected by Our Mobile Application
Your device data and how you interact with our mobile application, including IP address, precise geolocation, browser type, and unique device identifier.
Usage information, including the pages or content you view and searches on our mobile application.

2. How We Use Information We Collect. We may process this information to:

Fulfill or meet the reason you provided the information. For example, if you upload a picture of your product labels to receive information about potential recalls related to that product, we will use this information to determine whether your product has been recalled. We may also save your information for these purposes.
Communicate with you about recalls relating to your product(s).
Create, maintain, customize, and secure your account with us.
Provide information regarding your product ownership, including your personal information and purchase history, to the manufacturers of your products for registration, communications, and advertising purposes.
Send promotional messages, marketing, advertising, and other information that may be of interest to you based on your past purchases and preferences.
Provide, offer, support, personalize, or develop our Website, mobile application, and services.
Provide you with support and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
Help maintain the safety, security, and integrity of our Website, services, databases and other technology assets.
Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
Personalize, measure, and improve our advertising to you.
Fulfill any other use that we describe when you provide the information.

Please note that we may anonymize or reasonably deidentify your personal information so that it can no longer be reasonably associated with or used to identify you in some circumstances. We may retain and use such information for any legitimate business purpose without further notice to you or obtaining your consent, unless required by law.

3. Disclosing, Sharing, and Selling Information.
A. Disclosing Personal Information

We may disclose your personal information to a third party for a business purpose. We disclose personal information as stated below:

to manufacturers of products for which you send product labels for registration, communications, and advertising purposes.
with data analytics, software/IT, cybersecurity, cloud service, consultants, financial, legal, and other similar providers that support our business.
with generative artificial intelligence chatbot technology providers.
when we believe sharing is necessary to protect our rights, preserve safety, investigate fraud or other wrongdoing.
when required by law, which includes complying with any court order, law, or legal process, including responding to a government or regulatory request.
in connection with the sale, transfer or financing of Product Hound’s business or its assets, including a bankruptcy proceeding or to our affiliates.
for any other purpose we disclose to you when you provide the information.

B. Sharing Personal Information for Targeted Advertising
Although we do not engage in targeted advertising to promote our services, we do share personal information, including information related to your products and shopping preferences, with certain of our vendors to facilitate targeted advertising to you relating to your products and preferences.

C. Selling Personal Information
We sell personal information, including information related to your products and shopping preferences, to product manufacturers. We do not sell personal information pertaining to minors under the age of 18.

4. Information Security and Retention.
We use reasonable administrative, technical, and physical security measures to protect the personal information we retain and to help ensure that it is used in accordance with this Privacy Policy.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless longer retention is required by law or for auditing purposes. To determine the appropriate retention period for personal information, we consider applicable laws, the volume and nature of the personal information, its purpose, and the potential risk of harm from its unauthorized use or disclosure.

5. Cookies and Tracking Technologies.
A. Cookies
Our Website and Mobile Application may use “cookies” and other tracking technologies to gather information about your interactions. This information may include demographic data, browser type, IP address, pages visited, activities conducted on the page, and the day and time of your visit. We do not currently honor “do not track” signals from a website browser. Please refer to your computer browser help instructions for more information on cookies and other related technologies and how to manage their use. If you refuse or delete cookies, you will need to repeat the process if you use another computer or change browsers. If you refuse or delete cookies, some of the functionality of our Website could potentially be impaired.
B. Analytics Services
Please note that we use an analytics service, Google Analytics, to gather information about our Website visits. To learn more about Google Analytics, including opting out of Google Analytics, click here https://tools.google.com/dlpage/gaoptout?hl=en
C. Web Beacons
Pages of our Website may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited those pages. We may use this information to provide a better Website user experience, and tailor our marketing communications.

6. Other Important Information.
A. Linked Websites
Our Website and Mobile Application may contain links to other websites. We assume no responsibility for the content, privacy policies, or practices of any third-party websites. You expressly relieve Product Hound from any and all liability arising from your use of any third-party website, or from the content of any third-party website.
B. Children’s Privacy
Our Website and Mobile Application do not target or knowingly collect any information from individuals under the age of 18.
C. Changes to our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page with a notification that the Privacy Policy has been updated on our Website home pages. If we make material changes to how we treat the personal information we collect, we will notify you through a prominent notice on our Website home pages, in addition to any other means necessary to fulfill our legal requirements. The date the Privacy Policy was last revised is identified at the top of the page.

7. Contact Information.
For questions regarding this Privacy Policy, you may contact us at any of the following addresses.
Email: support@theproducthound.com
Address: 300 West Britain Avenue, Benton Harbor, Michigan 49022